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AN APP FOR HOUSING JUSTICE

JustFix.nyc has developed an app that’s helping tenants all across the city turn the tables on their lousy landlords.

AIRED: February 13, 2020 | 0:08:36
ABOUT THE PROGRAM
TRANSCRIPT

>>> HAVE YOU EVER HAD A BAD

LANDLORD IN NEW YORK CITY?

IF YOU HAVEN'T, YOU PROBABLY

KNOW SOMEONE WHO HAS.FO TENANTS

PAINT, LEAKY PIPES AND

INSUFFICIENT HEAT IN THE WINTER

CAN UNFORTUNATELY BE COMMON

PLACE.

NEW YORK CITY'S RENT LAWS ARE

SUPPOSED TO FAVOR THE TENANT

OVER THE LANDLORD.

WHY ARE PEOPLE STILL LIVING IN

SUBSTANDARD HOUSING?

AS PART OF CSIHE

MISSION, WE'RE TAKING A LOOK AT

JUST FIX NYC.

IT HELPS PEOPLE NAVIGATE THE

IN WOUSI EASIER FOR TEN ANTS TO

KNOW AND EXERCISE THEIR RIGHTS.

HERE TO TELL US MORE, ONE OF THE

CO-FOUNDERS.

GEORGE, WELCOME TO THE PROGRAM.

>> THANK YOU FORAV SO OF COURSE

NOW IN THE WORLD WE LIVE IN, IF

YOU HAVE A PROBLEM OR A

QUESTION, THERE'S AN APP FOR

THAT.

SO GIVE AS YOU LITTLE OF THE

BACKGROUND OF JUST FIX NYC.

>> AS YOU TOUCHED ON, NEW YORK

CITY HAS A SERIOUS AFFORDABILITY

PROBLEM.

50% ARE RENT BURDENS.

ALMOST A QUARTER ARE SEVERELY

RENT BURDENED PAYING 50% OR MORE

OF THEIR INCOME ON RENT.

THAT DOESN'T TRANSLATE TO

QUALITY INHA IN FIVE RENTING

HOUSEHOLDS IN NEW YORK LIVE IN

APARTMENTS WITH THREE OR MORE

MAINTENANCE DEFICIENCIES AT ANY

TIME.

SO TRE ROACHES, RATS, LEAD

PAINT, MOLD.

SO WHEN I MET MY CO-FOUNDERS A

FEW YEARS AGO, WE WERE REALLY

INTERESTED IN HOW WE COULD

SUPPORT THE RIGHTS

MOVEMENT IN NEW YORK.

AND WE WERE COMING FROM

BACKGROUNDS IN TECHNOLOGY WILL

AND DESIGN AND WE WANTED TO SEE

IF THERE WERE WAYS TO USE THOSE.

AND SUPPORT TENANTS AND REALLY

OUR NEIGHBORS THAT WERE AT RISK

OF THE.

>> SO WHEN IT COPS TO AN APP

LIKE THIS, BECAUSE I WAS GOING

THROUGH IT.

AND IT SEEMS U OF, I

GUESS, CROWD SOURCING FOR LACK

OF A BETTER DESCRIPTION.

GETTING PEOPLE TO GLOM AND SHARE

WHO THEIR LAND LORD IS.

WHATASN'TNNT IS IT TO GET AS

MANY NEW YORKERS AS POSSIBLE TO

BE ENGAGING WITH THIS KIND OF A

PLATFORM TO GET AS MUCH

INFORMATION TOGETHER?

>> TABSOLUTELY.

WE DO A LOT OF WORK TO ANALYZE

ALL THE INFORMATION THAT TENANTS

ARE SUBMITTING THROUGH THE

VARIOUS TOOLS THAT WE OFFER.

AND WE ALSO LOOK AT A LOT OF

DIFFERENT DATA FROM THE CITY

ITSELF.

SO DIFFERENT AGENCIES ARE

PUBLISHING OPEN DATA ABOUT

HOUSING VIOLATIONS, FINANCES OF

BUILDINGS.

WE'RE LOOKING AT THAT TO

IDENTIFY WHAT ARE THE BUILDINGS

IN NEIGHBORHOODS THAT ARE MOST

AT RISK.

AND ALSO, WHO ARE THE LANDLORDS

THAT HAVE TRACK RECORDS OF BEING

BAD ACTORS ACROSS THEIR WHOLE

PORTFOLIO?

SO IT IS REALLY CRITICAL AS WE

TRY TO DO THAT KIND OF

IDENTIFICATION, SO THAT THE WORK

THAT ADVOCATES ARE DOING, THAT

THE CITY IS DOING, CAN BE REALLY

TARGETED OF THE IT IS O WHERE IF

AN 80/20 OR 90/10 PROBLEM OF 10

OR 20% OF THE LAND LORDS ARE

RESPONSIBLE FOR 80 OR 90% OF THE

ISSUES.

D WHO THE EALLY TARGETED WORK

LANDLORDS, THE CORPORATE

LANDLORDS, THE MANAGEMENT COPIES

THAT HAVE BAD TRACK RECORDS,

IDENTIFYING WHO THOSE COMPANIES

ARE SO THAT THE ENFORCEMENT AND

THE OUTREACH CAN BE REALLY

TARGETED AT THE BUILDINGS EAN P.

>> OF COURSE, YOU DID JUST STAY

CORPORATE LANDLORDS.

SO MUCH OF THE CONVERSATION

WE'VE BEEN HAVING, ESPECIALLY

LATELY

ABOUT PUBLIC HOUSING AND

INSUFFICIENCIES WITH THE PUBLIC

HOUSING.

DOES THIS APP ADDRESS THAT AT

ALL?

>> ABSOLUTELY.

FOR AN INDIVIDUAL TENANT, AND

THIS IS TENANTS LIVING IN RENT

REGULATED HOUS I NYCHA OR MARKE

ANY OF THOSE TENANTS CAN GO TO

THE WEBSITE.

THEY ENTER IN THEIR ADDRESS.

YOU ENTER IN THE N

OR HOUSING ADDRESS

WITHIN THE FIVE BURROUGHS AND

YOU'LL GET SOME DIFFERENT DATA

ABOUT YOUR BUILDING.

RIGHT?

SO IF THERE ARE CURRENT

VIOLATIONS, IF THERE HAVE BEEN

EVICTIONS IN THE PAST FEW YEARS.

AND THEN YOU'LL GET A SERIES OF

ACTIONS THAT YOU CAN T B SITUAT

DEALING WITH.

SO THIS MIGHT BE EVERYTHING FROM

ORDERING YOUR RENTAL HISTORY TO

SEE IF YOUR APARTMENT IS RENT

STABILIZED OR IF YOU'VE BEEN

OVERCHARGED.YOSEETR MP A OFFICIF

COMPLAINT VIA CERTIFIED MAIL

DIRECTLY TO YOUR LANDLORD.

AND YOU CAN DO EVERYTHING UP TO

ACTUALLY CREATING THE COURT

FILINGS TO BRING YOUR LANDLORD

TO HOUSING COURT.

FOR TENANTS FACINGVIEY CO EVICTC

AND SEE IF THEY'RE ELIGIBLE FOR

A FREE ATTORNEY FOR THE

UNIVERSAL ACCESS PROGRAM THAT

THE CITY HAS RUDE OUT IN THE

PAST CAN YOU PLEASE YEARS.

AND SO MOST OF THESE SERVICES

ARE GOING T

REGARDLESS OF THE TYPE OF

HOUSING THAT YOU'RE LIVING IN.

CERTAINLY TENANTS IN PUBLIC

HOUSING.

IT HAS BEEN HIGHLY PUBLICIZED.

>> IN SO MANY OF THOSE

DEVELOPMENTS.

SO IT IS REALLY CRITICAL TO

OOS

WELL OF THE.

>> WHEN I WAS GOING THROUGH YOUR

APP, YOU WERE TALKING ABOUT HOW

IT WILL GIVE YOU SUGGESTIONS FOR

ACTIONS THAT COULD BE TAKEN, A

LOT OF THEN ARE WITH NONPROFIT

ORGANIZATIONS THAT HAVE BEEN

DOING TEN ANTS' RIGHTS WORK FOR

A LONG TI.MEERE

ADVOCATING FOR LAND LORDS, AND

THE LAND LORD ORGANIZATIONS,

WILL SAY THESE GROUPS HAVE

ALWAYS EXISTED.

THE LAWS ARE ON THE SIDES OF THE

TENANTS OF THE THE ORGANIZATIONS

THERE TO HELP THE TENANTS HAVE

ALWAYS EXISTED.

SO WHAT ARE YOU SUPPOSED TO BE

GETTING AT?

YOU'RE JUST CREATING MORE ISE,

WITHIN THE SYSTEM THAT'S ALREADY

OVERLOADED WITH A LOT OF

COMPLAINTS FROM TENANTS.

>>RE.TH OS THIS LINE

ABOUT THE LAWS IN NEW YORK CITY

ARE VERY TENANT FRIENDLY BUST

THE LAWS ARE ONLY GAS AS THE

ENFORCEMENT.

SO IT IS REALLY, REALLY

IMPORTANT TO MAKE IT EASIER FOR

TENANTS TO ACTUALLY ENFORCE

THEIR RIGHTS.

AND SINCE THE BEGINNING OF OUR

WORK, WHEN THIS WAS JUST SIMPLY

VERY, VERY CLOSELY WITH

ORGANIZING GROUPS, LEGAL AID

PROVIDERS ACROSS THE CITY WHO TO

YOUR POINT HAVE BEEN DOING THIS

WORK FOR DECADES AND DECADES.

AND REALLY, WE'VE WORKED ALONG

ONSIDEM TO BUILD THESE TOOLS

TO SCALE UP WHAT THEY'VE BEEN

OFFERING.

AND ABSOLUTELY NOT REPLACE ANY

OF THE EXISTING SUPPORT TT'THER.

BUT INSTEAD AUGMENT IT AND

HOPEFULLY MAKE THEIR WORK AS

ADVOCATES OR ORGANIZERS, MAKE

THEIR WORK MORE CIT,ALLOW THEM

OUTREACH INSTEAD OF DOING WORK

AT A DESK, TRYING TO FILE THE

PAPERWORK.

THAT SORT OF THING.

IT DOESN'T JUST END WITH AN

VINDIVIDUALS GET

CONNECTED TO THE COMMUNITY

ORGANIZING THE GROUPS IN THEIR

NEIGHBORHOOD?

SO THEIR EXPERIENCE CAN BE A

CATALYST FOR OTHER PEOPLE TO

JOIN IN ON THE FIGHT, AND THAT

IS REALLY WHERE THEY CAN BUILD

ROSCITY.

WE CAN START ADDRESSING THE CITY

AT THE SCALE OF THE PROBLEM.

>> LISTEN, THANK YOU SO MUCH FOR

EXPLAINING JUST FIXNYC.

IT SEEMS LIKE SOMETHING THAT

SHOULD HAVE ALWAYS EXISTED OF

THE WEE BE WATCHING TO SEE WHAT

DO YOU KNOW TO HELP THESE

TENANTS BE ABLE TO USE A

SINGULAR SOURCE TO SOLVE THEIR

HOUSINPROBLEMS.

>> THANK YOU SO MUCH.

FOR MORE INFORMATION, YOU CAN

VISIT OUR WEBSITE AT

METROFOCUS.ORG.


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